Information Officer – ANZSCO 541211

DAMA OCCUPATION OVERVIEW

Information Officer

ANZSCO 541211

Information Officer (ANZSCO 541211) is available under selected DAMA arrangements. Participating regions, occupation conditions, concessions and employer-sponsored visa pathways may vary between DAMAs. Review the current regions and requirements below.

Occupation guide

Occupation details and duties

Responds to personal, written and telephone inquiries and complaints about the organisation's goods and services, provides information and refers people to other sources.

Typical tasks and duties

Information Officer may perform the following tasks:

  • answering inquiries about goods and services, and providing information about their availability, location, price and related issues
  • responding to inquiries about problems and providing advice, information and assistance
  • recording information about inquiries and complaints
  • referring complex inquiries to team leaders or expert advisers
  • issuing relevant forms, information kits and brochures to interested parties
  • accessing and operating computer network systems and communication systems such as public address and paging systems
  • may refer inquiries to other sources
  • 541211 Information Officer

Employer-sponsored pathways

Possible DAMA pathways

Availability depends on the relevant DAMA agreement, occupation conditions, concessions, employer endorsement, nomination requirements and the applicant’s circumstances.

Skills in Demand visa subclass 482

A temporary employer-sponsored pathway that may be available through an approved DAMA employer and applicable labour agreement arrangements.

Learn more

Employer Nomination Scheme subclass 186

A permanent employer-sponsored pathway that may be available where the relevant DAMA agreement and nomination requirements permit it.

Learn more

Skilled Employer Sponsored Regional visa subclass 494

A provisional regional employer-sponsored pathway that may be available through an endorsed employer in a participating DAMA region.

Learn more

DAMA availability

Occupation available in 1 DAMA region

Information Officer is recorded as available in the DAMA regions listed below. Open a region card to review the relevant regional DAMA information.

Important notes

  • Inclusion on a DAMA occupation list does not guarantee employer sponsorship, endorsement, nomination or visa eligibility.
  • Occupation conditions, concessions and visa pathways vary between DAMAs and may change over time.

Check your options

Check your DAMA and employer-sponsored options

We can review the relevant DAMA agreement, occupation conditions, employer sponsorship and visa requirements.

Mohammad Reza Azimi

Reviewed by Principal Migration Consultant

Reviewed by Mohammad Reza Azimi

This occupation page has been reviewed for migration context by Shada Migration Services. Mohammad has assisted clients with Australian migration matters since 2009 and holds a Graduate Certificate in Migration Law from the Australian National University.

Last reviewed: July 2026