Skills in Demand visa subclass 482
A temporary employer-sponsored pathway that may be available through an approved DAMA employer and applicable labour agreement arrangements.
Learn moreICT Support Engineer – ANZSCO 263212
DAMA OCCUPATION OVERVIEW
ICT Support Engineer
ANZSCO 263212
ICT Support Engineer (ANZSCO 263212) is available under selected DAMA arrangements. Participating regions, occupation conditions, concessions and employer-sponsored visa pathways may vary between DAMAs. Review the current regions and requirements below.
Occupation guide
Occupation details and duties
ICT Support Engineer develops support procedures and strategies for systems, networks, operating systems and applications development, solves problems and provides technical expertise and direction in support of system infrastructure and process improvements, and diagnoses and resolves complex system problems.
Typical tasks and duties
ICT Support Engineer may perform the following tasks:
- scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation
- identifying variations and potential high risk areas in securing adherence to standards and procedures
- recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures
- communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities
- assisting in troubleshooting, diagnosing, testing and resolving system problems and issues
- developing, conducting and providing technical guidance and training in application software and operational procedures
- analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems
- testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification
- performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions
- creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems
Employer-sponsored pathways
Possible DAMA pathways
Availability depends on the relevant DAMA agreement, occupation conditions, concessions, employer endorsement, nomination requirements and the applicant’s circumstances.
Employer Nomination Scheme subclass 186
A permanent employer-sponsored pathway that may be available where the relevant DAMA agreement and nomination requirements permit it.
Learn moreSkilled Employer Sponsored Regional visa subclass 494
A provisional regional employer-sponsored pathway that may be available through an endorsed employer in a participating DAMA region.
Learn moreDAMA availability
Occupation available in 1 DAMA region
ICT Support Engineer is recorded as available in the DAMA regions listed below. Open a region card to review the relevant regional DAMA information.
Important notes
- Inclusion on a DAMA occupation list does not guarantee employer sponsorship, endorsement, nomination or visa eligibility.
- Occupation conditions, concessions and visa pathways vary between DAMAs and may change over time.
Check your options
Check your DAMA and employer-sponsored options
We can review the relevant DAMA agreement, occupation conditions, employer sponsorship and visa requirements.
PointsView report available
ICT Support Engineer historical SkillSelect report
The current PointsView report includes historical SkillSelect data through June 2026 for ANZSCO 263212.
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Historical information does not predict invitations, visa outcomes or migration eligibility.
Reviewed by Principal Migration Consultant
Reviewed by Mohammad Reza Azimi
This occupation page has been reviewed for migration context by Shada Migration Services. Mohammad has assisted clients with Australian migration matters since 2009 and holds a Graduate Certificate in Migration Law from the Australian National University.
Last reviewed: July 2026
